Privacy Policy
Last updated: August 2026
1. Information We Collect
When you use nuttora.com, we may collect:
- Account information — name, email address, phone number when you create an account or place an order.
- Order information — shipping address, billing address, items purchased, payment method.
- Usage data — pages visited, time on site, browser type, device info (collected via analytics tools).
- Communication data — messages sent via our contact form, WhatsApp, or email.
2. How We Use Your Information
- To process and fulfill your orders.
- To send order confirmations, shipping updates, and delivery notifications.
- To respond to your queries and provide customer support.
- To send promotional offers and newsletters (only with your consent; you can unsubscribe anytime).
- To improve our website, products, and services.
3. Information Sharing
We do not sell your personal data. We share information only with:
- Logistics partners (e.g., Shiprocket, Delhivery) — to deliver your orders.
- Payment processors (e.g., Razorpay) — to process payments securely. We never store your card details.
- Analytics providers (e.g., Google Analytics) — aggregated, anonymized data to understand site usage.
4. Data Security
We use industry-standard encryption (HTTPS/TLS) for all data transmitted between your browser and our servers. Payment processing is handled by PCI-DSS compliant third-party providers. We never have access to your full card details.
5. Cookies
We use essential cookies for site functionality (cart, authentication) and analytics cookies to understand traffic. You can disable non-essential cookies in your browser settings.
6. Your Rights
You can:
- Access, update, or delete your account information at any time.
- Unsubscribe from marketing emails using the link in any email.
- Request deletion of your data by emailing hello@nuttora.com.
7. Contact
For privacy-related concerns, email us at hello@nuttora.com.